Contact

How can we help?

Start with the QuickStart, or email Lanternlord Labs for product, account, billing, privacy, or policy questions.

Email support

Include the name of your Shopify store and a plain-language description of the issue. Do not email passwords, API keys, access tokens, customer files, or other secrets.

Email support

Before you write

Fast answers to common questions.

Finishing in Shopify

Attach the customer download, review organization, and decide when to publish.

See the checklist →

Billing and credits

Understand one-time packs, failed generation, Shopify retries, and refund requests.

Read the policy →